Get to Know Alex Polizio
Alex actively fosters customer success and is an incredibly strong addition to Megladon and its sales department. Beyond generating business and ensuring complex products are built and delivered exactly as ordered, there’s much more to Alex worth getting to know!
Alex! Tell us about yourself – where do you come from? Where have you worked previously?
I was born and raised in Brazil and have spent the past few years building a career across industries focused on customer success, business development, and solution-oriented sales. Before joining Megladon, I worked with companies where I led initiatives around customer engagement and operational performance, always with a focus on listening deeply and delivering value. That experience gave me a strong foundation in relationship building and navigating complex technical projects and skills that have translated seamlessly into the fiber optics world.
You’ve been introduced to the fiber optics industry and have spent over a year on board the team. What excites you about fiber optics? Could you share a few highlights you’ve experienced here at Megladon and as a member of the TyRex Group?
What excites me most about fiber optics is the critical role it plays in enabling modern communication and data transfer. It’s the kind of behind-the-scenes technology that powers everything, from streaming and cloud computing to national security systems. Since joining Megladon and TyRex, I’ve been blown away by the collaborative culture and the sense of ownership every team member brings. One highlight has been supporting a key account transition and witnessing how custom-engineered solutions can make a tangible impact on a customer’s operations.
I bring a strong foundation in client relationship management, strategic sales, and cross-functional coordination and leadership. My focus is on being a trusted partner to our clients, understanding their challenges, mapping out solutions, and ensuring everything flows smoothly from concept to delivery. I also prioritize proactive communication and follow-through, which helps customers feel supported every step of the way.
What major projects are you focused on expanding at Megladon and TyRex?
Right now, I’m focused on revitalizing and growing several relationships with our valued partners while expanding our custom fiber optic assembly offerings into new markets.
One exciting initiative is streamlining the quote-to-order process for high-mix, low-volume requests, helping us scale faster while maintaining precision and quality. I’m also passionate about bridging the gap between technical and non-technical stakeholders so that everyone feels confident in the solutions we deliver.
Not everyone is an expert in fiber optic connectivity, 3D printing, or manufacturing in general. As an industry professional, what do you think the average person would like to know about this line of work?
Most people would be surprised by the level of care, precision, and innovation that goes into every single fiber optic assembly. It’s not just about cutting and connecting cables—it’s about engineering, testing, and customizing each component at a micro level to perform in specific, often critical, environments. What’s even more exciting is how fast the industry is evolving! The work we’re doing now is paving the way for technologies like smart cities, autonomous vehicles, and high-speed global connectivity.
At TyRex, we like to say: “We work hard and we play hard, and we continuously foster a caring culture for our employees.” So, when you’re not running production lines and caring for our customers’ products here, what hobby do you most enjoy outside of the facility?
Outside of work, I love spending time with my wife and our two cats! We enjoy hiking around Austin, catching live music, and discovering hidden food spots. I’m also an avid reader and podcast listener, especially on topics like the stock market, technology, and telecom.
